IT Support
Milton Keynes
CyberPrae believe in empowering our clients. We work in true partnership, either as a part of your existing technology team or by looking after things holistically. Our founding team have decades of experience in the provision of IT Managed Services and Cyber Security, and we pride ourselves on our customer centricity. We have what it takes to build technology solutions that are secure by design, as well as keeping organisations safe and supported as the technology and threat landscape evolves.
Managed IT for you organisation
Service Delivery
We provide high quality, rapid support for your people when they need help with their technology. Everything we do is visible, tracked and backed by best-in-class service levels. We can work with your internal teams or handle it ourselves. We can also provide support for just your back-end systems, and we can place highly skilled, dedicated people if an on-site presence is preferred.
IT Operations and Managed Services
From capacity management, patch management and event management through to alert remediation and strategic planning – we take care of this for you, or work with you to achieve this together. Ensuring that your technology platforms are stable, operational and that you have a roadmap for the future.
Data Backup and Recovery
Our data backup and recovery services are born from our experience in Cyber Response and Recovery. Our solutions are immutable, always on and our team are there to ensure everything works as it should do so that your most critical assets are kept safe at all times.
Engagement Styles
Software Only
We provide the software solution for you to manage independently, allowing you to take full advantage of the discounts we’re able to offer.
Co-Managed
Alongside providing the software, we act as a second pair of eyes, sharing the responsibility of ensuring everything operates exactly as it should.
Fully Managed
If you don’t have an internal technology team, CyberPrae can manage everything on your behalf. We’ll serve as your service delivery team and provide you with a dedicated relationship manager.
Bespoke/Dedicated
For more complex or demanding requirements, we can create a bespoke service with dedicated resources to address even the most specialised needs.